Major accountabilities:

• Develop and implement training programs for entry level and experienced sales people including sales techniques, presentations, project and product applications information and roleplay.
• Provide materials and development support to sales teams for presentations at sales meetings.
• Design and deliver training to in areas as required to support Sales Plans -To construct, with training colleagues, the national core programmes, and strategic and operational plans.
• To manage the training budget.
• To analyse and actively respond to internal/external benchmarks and diagnostics; to respond actively to customer, employee and performance feedback -To communicate plans, evaluation and achievements to the Head of Sales Training, Senior Sales Management Team and Marketing Team.
• Work with relevant personnel and agencies, devise and develop the product launch training packages for the sales force.
• Implement successful learning programmes to equip representatives with tools to launch products to Novartis standards.
• To develop the content for learning publications and Business Unit magazines capturing the achievement and successes of teams.
• To develop and implement distance learning modules which encourages participation of sales teams using other learning platforms like e-learning, video conferencing and teleconference -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Improvement in sales capability nationally -Actual training vs training plan

Minimum Requirements:
Work Experience:

• Working experience within the pharmaceutical industry.

Skills:

• Business Partnering.
• CAD (Computer-Aided Design).
• Coaching.
• Customer Requirements.
• Customer Service.
• E-Learning.
• Field Sales.
• Relationship Building.
• Sales.
• Sales Trainings.
• Selling Skills.
• Training Programs.

Languages :

• English & Arabic